Terms and Conditions
Products & prices
Prices are listed in USD. Review product details, color, size and the final total before submitting payment. Images show the intended product design; screen settings may affect color appearance.
Payments & order acceptance
By submitting payment through an available payment service, you authorize payment of the displayed total. Order acceptance and any payment confirmation will be communicated through the order process. A payment attempt alone does not establish that an order has been accepted.
Shipping & taxes
Free standard shipping is available for all orders to the 50 United States and Washington, DC. We do not ship to US territories, APO/FPO addresses or PO Boxes. Handling takes 1–2 business days; transit after dispatch takes 3–4 business days. Estimated total delivery time is 4–6 business days, not a guaranteed arrival date. Business days are Monday–Friday, excluding US federal holidays. The order cutoff is 7:00 PM at fixed UTC−06:00 (Central Standard Time), without daylight-saving adjustments. Orders placed after cutoff, on weekends or holidays begin handling on the next business day. Checkout displays shipping at $0.00 and tax at $0.00; this is not a statement that products are legally tax-exempt.
Returns & refunds
Request a return within 30 calendar days of receiving your item by emailing [email protected] with your order number and reason. Please obtain authorization and the return address before sending your parcel. A brief try-on to check fit is allowed; ordinary returns must be unworn beyond trying on, unwashed, in original condition with tags and original packaging, free of stains, odors and customer-caused damage. Returns are sent to our company address in France. For a change of mind, the customer pays international return shipping. We cover return shipping for our errors, damaged, defective or incorrect items; those cases are not restricted by ordinary original-condition requirements. There is no restocking fee. Once approved, the refund is returned to the original payment account within 10 days.
Customer service
Contact ulltratoon at [email protected]. Company and authorized return address: 1 Place Du Commerce, 51140 Muizon, France.